Back to Home
Bugim Logo
BUGIM
Terms of ServicePrivacy & KVKKChild Safety (CSAE)Club Pass TermsDistance SalesHost DisclaimerCommunity Rules
Official Legal DocumentEffective: October 12, 2026Version v2.0

Terms of Service & User Agreement

This document is published publicly in accordance with App Store Connect, Google Play Console, and regulatory requirements.

Article 1 - Parties, Definitions and Scope of Agreement

This Terms of Service & User Agreement ("Agreement") is entered into between Bugim Platform ("Bugim" or "Platform"), having its official website at bugim.online and its sole official support and legal email at support@bugim.online, and the natural person who downloads the mobile application, registers an account, or utilizes the platform services in any manner ("User" or "Member").

Definitions:

  • •
    Platform: The Bugim mobile application, software infrastructure, and the bugim.online website.
  • •
    User / Member: Natural person aged 18 or older who registers and creates a profile on the Platform.
  • •
    Host Card: Social meetup invitation published on the radar/map by setting a specific activity, venue, time, and participant criteria.
  • •
    Lobby: The digital room where users participating in a specific event coordinate and vote prior to meeting.
  • •
    Ghost Shield (Ghost Mode): Privacy protocol keeping user profiles and photos blurred/masked until mutual confirmation or physical meetup takes place.
  • •
    Club Pass: Paid digital subscription service granting extra host cards, expanded radar range, and verified profile crests.

By downloading the application or creating an account, the User irrevocably acknowledges, agrees to, and accepts all provisions of this Agreement.

Article 2 - Legal Status of Bugim (Hosting Provider under Law No. 5651)

1
Technical Facilitator Role: Bugim acts strictly as a "Hosting Provider" pursuant to Article 2/1-m of Turkish Law No. 5651 (Law on the Regulation of Publications on the Internet and Combating Crimes Committed Through Such Publications) and an "Intermediary Service Provider" pursuant to Law No. 6563 (Law on the Regulation of Electronic Commerce).
2
No General Obligation to Monitor: Bugim is not legally obligated to investigate or proactively monitor content, chats, card titles, or descriptions uploaded by users, nor to determine whether unlawful activity is taking place.
3
Social Coordination: The Platform solely provides a digital software environment enabling individuals to connect based on shared time windows, geographic radar proximity, and mutual activity preferences.

Article 3 - Disclaimer of Liability for Material, Moral, Physical, and Criminal Damages

1
Strict Neutrality Principle: Bugim is UNDER NO CIRCUMSTANCES an organizer, guarantor, tour agency, sponsor, surety, party, or partner to any conversations, planned activities, selected venues (cafes, restaurants, sports centers, outdoor spots), food/drink consumption, financial expenses, bill splitting (paying own share, equal split, host treat), transportation, physical interactions, or in-person meetups.
2
Personal Safety and Responsibility: Bugim disclaims all liability for any verbal or physical dispute, brawl, defamation, injury, death, theft, fraud, unpaid bills, food poisoning, allergic reactions, or legal/criminal proceedings arising between users or third parties before, during, or after an event.
3
Public Space Requirement: Users are strictly required to hold meetups exclusively in well-lit, public commercial venues with security monitoring, to avoid private residences or secluded areas, and to independently take all necessary personal safety precautions.

Article 4 - Eligibility, Age Restriction (18+) and Account Security

1
Age Requirement (18+): The Platform is exclusively open to natural persons who have reached 18 years of age and possess full civil capacity. Accounts created by minors under 18 are terminated immediately and permanently upon discovery.
2
Single Account Rule: Each user may possess only one active account, verified via mobile phone number (SMS/OTP verification) and unique device UUID.
3
Non-Transferability: User accounts cannot be transferred, leased, sold, or shared with third parties. Users bear full civil and criminal responsibility for any activity conducted through their account.

Article 5 - User-Generated Content & Zero Tolerance Policy

1
Strict Prohibitions: The following content and conduct are strictly prohibited across the Platform:
  • ▫
    Harassment, stalking, defamation, humiliation, threats, extortion.
  • ▫
    Hate speech, discrimination, or slurs based on race, ethnicity, religion, gender, or sexual orientation.
  • ▫
    Sexual harassment, nudity, pornography, obscenity, or prostitution/escort solicitations.
  • ▫
    Illegal betting, gambling, narcotics/illicit substances, weapons, counterfeit goods, or their promotion.
  • ▫
    Impersonation, fake profiles, unauthorized photos, or fraudulent claims.
  • ▫
    Vulgarity, profanity, or obscene wording in event titles or descriptions.
2
Anti-Filter Bypass & Permanent Ban: Automated filtering systems actively detect profanity and obscenity. Any user attempting to circumvent filters by inserting spaces, dots, or symbols between letters (e.g. "s e x", "f u c k", etc.) will be permanently and irrevocably banned without prior notice (device UUID and phone number permanently blacklisted).
3
24-Hour Moderation Commitment: Users can report or block inappropriate profiles or content with a single tap. Reports are reviewed by our moderation team within 24 hours; offensive material is purged immediately. Blocked users are never matched together again.

Article 6 - Ghost Shield & Double-Blind Review System

1
Profile Masking: User profiles and photos remain blurred until mutual confirmation or meetup conclusion.
2
Objective Double-Blind Ratings: Trust scores are computed solely through mutual, double-blind reviews submitted after verified meetups. Ratings remain concealed until both parties complete their review, preventing retaliatory scores.

Article 7 - Host Card Creation, Participation, and Quota Rules

1
Host Card Quotas:
  • ▫
    Standard Members: Granted 1 free host card per month to experience the service.
  • ▫
    Club Pass Members: Granted 3 custom host cards per week.
2
Host Responsibility: The creator of a host card is solely responsible for the event title, description, selected venue, start time, and payment arrangement.

Article 8 - Cancellation Rules, No-Show, and Penalties

To guarantee community reliability and protect attendees from ghosting, the following rules apply without exception:

1
Leave Allowance (≥3 Hours Prior):
  • ▫
    Users may only cancel or leave an event if there are at least 3 hours remaining before the scheduled start time.
  • ▫
    Standard Members: 1 leave allowance per week (≥3 hours prior).
  • ▫
    Club Pass Members: 3 leave allowances per week (≥3 hours prior).
2
3-Hour Lockout Threshold: When less than 3 hours remain before an event, leaving is completely locked. Leaving or failing to attend results in immediate No-Show sanctions.
3
No-Show Penalty (Failure to Attend): Failing to attend a confirmed event results in a 1-month system suspension.
4
Venue Check-in Verification: Failing to perform physical GPS check-in (150-metre radius) at the venue results in a 1-week suspension.
5
Rating Neglect: Failing to submit double-blind reviews within 24 hours results in a 3-day restriction.

Article 9 - Club Pass Subscription & Exemption from Right of Withdrawal

1
Subscription Scope: Club Pass provides weekly 3 host cards, weekly 3 cancellation rights (≥3h prior), expanded 20 km radar search, and VIP crest badges.
2
Store Billing: Payments are processed directly via Apple App Store or Google Play Store accounts. Bugim never stores credit card details.
3
Statutory Withdrawal Exemption: Pursuant to Article 15(1)(ğ) of the Turkish Distance Contracts Regulation, intangible digital services performed immediately in electronic form are exempt from the statutory 14-day right of withdrawal.

Article 10 - Intellectual Property

All Bugim logos, trademarks, interface designs, source code, and Club Pass assets are the exclusive intellectual property of Bugim and may not be copied, modified, or decompiled without express written consent.

Article 11 - Commercial Activity and Spam Prohibition

Commercial advertising, multi-level marketing (MLM), political propaganda, or unsolicited promotional messaging is strictly prohibited and results in immediate account termination.

Article 12 - Indemnification

The User agrees to indemnify and hold harmless Bugim and its operators from any direct or indirect damages, administrative fines, court costs, and legal fees resulting from User's breach of this Agreement, community rules, or statutory laws.

Article 13 - Governing Law, Evidence Agreement, and Dispute Resolution

1
This Agreement is governed by the laws of the Republic of Türkiye.
2
Bugim's server logs, system records, and timestamps constitute conclusive evidence under Code of Civil Procedure Art. 193.
3
Consumer Arbitration Committees and Consumer Courts in Türkiye have jurisdiction over disputes.

Article 14 - Official Support & Contact Channels

All official inquiries, legal notices, and support requests must be directed exclusively through:

  • •
    Official Website: bugim.online
  • •
    Official Support Email: support@bugim.online

(The Platform has no physical branch, agency, or telephone call center).