Store Policy Compliant

Account Deletion Guide & Request Form

This page is published in accordance with Google Play Console and Apple App Store Connect account deletion guidelines as well as personal data privacy regulations (GDPR / KVKK). You may delete your Bugim account directly within the mobile application or submit a web deletion request below.

METHOD 1 (INSTANT)

In-App Account Deletion

If you have access to the Bugim mobile app on your smartphone, you can permanently delete your account and profile data instantly:

Navigate to Profile

Open the Bugim application and tap the Profile tab on the bottom navigation bar.

Open Settings

Tap the Settings gear icon located at the top of your Profile screen.

App Settings Option

Select "App Settings" from the menu options.

Delete My Account Button

Scroll down to the bottom of the list and tap the red "Delete My Account" button.

Confirmation ("DELETE")

Type "DELETE" (or "SİL") in uppercase in the confirmation dialog and confirm permanent deletion.

This action executes immediately: your active sessions are terminated and personal profile data is purged.

METHOD 2 (WEB FORM)

Web Deletion Request

If you have uninstalled the app or lost access to your device, complete the form below to submit a deletion request:

What Data is Deleted vs. Retained?

When your account is deleted, your privacy is fully protected. Categories of deleted data and statutory logs retained under applicable laws are detailed below:

Data Category	Action / Status	Retention / Legal Basis
Profile Details (Name, Birthdate, Bio, City/District)	Permanently Deleted	Immediately and irreversibly purged from databases.
Photos & Media Files	Permanently Deleted	Purged immediately from storage buckets and CDN caches.
Active Lobbies, Event Cards & Invitations	Cancelled / Cleared	Removed from all lobbies; user host cards are ended.
Double-Blind Review Scores & Ratings	Identity Severed / Anonymized	Ratings are anonymized; any link to individual identity is removed.
Access and Traffic Logs (IP, Timestamps, Ports)	Statutory Requirement (Retained)	Mandatory 2-year retention under Turkish Law No. 5651 Art. 5; automatically destroyed after 2 years.